Delivery Information

How Much is the Shipping Cost?

For orders placed on our site, the shipping fee is calculated according to the order amount and the product package purchased. You can see the price when purchasing the product.

 When Will My Orders Be Shipped?

Your order will be delivered to the cargo within 2 business days after it is confirmed as "CONFIRMED" in the system. Cargo distribution process is 1-3 working days for express and 8-10 working days for economical.

 Will I Pay a Fee for the Return Cargo?

If there is a problem in your order caused by cargo or by us, you can send the product to us through the contracted cargo company that delivers the cargo to you without paying the shipping fee. From the day the product is received, you can inform us within 3 working days from the mail, and send the product back with our contracted cargo company within 14 working days by paying the shipping fee. If you want to return your cargo without any problem, you can send it with Yurtiçi Kargo, with the return invoice at your expense.

 When Will My Order Be Delivered?

Your order will be delivered by our contracted cargo company between 09:00 and 18:00 on weekdays. How Can I Change The Delivery Address Of My Order? After your order is billed and shipped, we cannot make any changes to your address on our website. You can change your new address by sending it to

 What if They Cannot Find Me at the Shipping Delivery Address?

The shipping company delivers your order to the address you have specified. If you are not present at your address, it leaves a note that you can get your package from the nearest branch. If you do not receive your package from the branch within three days, your order will be returned to us and the return and shipping costs of the returned cargo are paid by the buyer.